Privacy policy
Privacy Policy
Last Updated: December 26, 2024
This Privacy Policy describes how J.D. Brandon (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.jdbrandon.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services").
For the purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected.
1. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other steps required by applicable law.
2. Collecting Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below.
Device Information
- Examples of Personal Information collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
- Purpose of collection: To load the Site accurately for you and perform analytics on Site usage to optimize our services.
- Source of collection: Automatically collected when you access our Site using cookies, log files, web beacons, tags, or pixels.
- Disclosure for a business purpose: Shared with our processor Shopify.
Order Information
- Examples of Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
- Purpose of collection: To provide products or services, process payments, arrange for shipping, provide invoices/order confirmations, communicate with you, screen for risk/fraud, and offer personalized recommendations or promotions.
- Source of collection: Collected directly from you.
- Disclosure for a business purpose: Shared with our processor Shopify and shipping providers.
Customer Support Information
- Purpose of collection: To provide customer support.
- Source of collection: Collected directly from you.
Information We Obtain from Third Parties
We may receive information from:
- Shopify: Our e-commerce platform, which processes your orders and payments.
- Payment Processors: To fulfill orders securely.
- Marketing and Advertising Tools: To personalize your experience.
3. Using Personal Information
We use your personal information to:
- Fulfill your orders.
- Process your payment information.
- Arrange for shipping and provide order confirmations.
- Communicate with you regarding purchases, inquiries, or support requests.
- Screen orders for potential risk or fraud.
- Improve the Services and personalize your experience.
- Send marketing or promotional materials (if you’ve opted in).
4. Retention
When you place an order through the Site, we retain your personal information for our records unless and until you request deletion. For more information about your right to deletion, see the “Your Rights” section below.
5. Cookies
We use cookies to enhance your browsing experience and optimize our Services.
Types of Cookies Used:
- Necessary Cookies: Enable basic functionality like login, checkout, and cart management.
- Analytics Cookies: Provide insights into how visitors use our Site.
- Advertising Cookies: Tailor marketing messages based on your browsing behavior.
For specific cookie details related to Shopify, visit Shopify's Cookie Policy.
You can manage or disable cookies through your browser settings. Note that disabling cookies may impact your experience on the Site.
6. Do Not Track
Our Site does not respond to “Do Not Track” signals due to a lack of consistent industry standards.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Right to Access: Request a copy of your personal information.
- Right to Correct: Request corrections to inaccurate personal information.
- Right to Delete: Request deletion of personal information.
- Right to Portability: Receive a copy of your information in a portable format.
- Right to Restrict Processing: Request limited use of your information.
- Right to Withdraw Consent: Revoke previously given consent.
To exercise these rights, contact us at info@jdbrandon.com.
8. Security
We implement reasonable security measures to protect your personal information. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
9. Sharing Personal Information
We may share your information with:
- Shopify: To manage and process orders.
- Payment Providers and Shipping Partners: To fulfill orders.
- Legal Obligations: To comply with laws, subpoenas, or enforce rights.
We do not sell or rent your personal information.
10. International Users
If you are accessing the Site from outside Canada, your information may be transferred to, processed, and stored in Canada or other countries where our service providers operate. By using the Site, you consent to this transfer.
11. Contact Information
For more information about our privacy practices, or to exercise your rights, please contact us:
Email: info@jdbrandon.com
Mailing Address: 1311 Johnson Street, Victoria, BC, V8V 3P2, Canada